AURASONALI – Shipping Policy

Effective Date: February 25, 2025

At AURASONALI, we aim to provide efficient and reliable shipping services to ensure that your orders arrive in a timely manner. Our Shipping Policy outlines the details of how we process and deliver your purchases, helping you understand what to expect when shopping with us.

Shipping Destinations
We offer shipping to a wide range of locations within the United States. Currently, we do not offer international shipping, but we are continuously working on expanding our shipping options. Shipping costs are calculated based on the size and weight of your order, as well as the delivery destination.

Processing Time
Once you place an order, we will begin processing it as soon as possible. Our typical processing time is between 3 to 5 business days. During this period, we prepare and package your items for shipment. You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Methods
We offer various shipping options depending on your location and the size of your order. Standard shipping typically takes 5 to 7 business days for delivery within the United States. Expedited shipping options are available at checkout for faster delivery, typically within 2 to 3 business days. Please note that delivery times are estimates and can be affected by weather, carrier delays, and other factors outside of our control.

Shipping Fees
Shipping fees are calculated during checkout based on the total weight and size of your order, as well as your delivery address. For orders over a certain amount, we may offer free standard shipping promotions. Please check our website for current offers.

Damaged or Lost Shipments
While we take great care in packing and shipping your order, issues can occasionally arise during transit. If your order arrives damaged or if your shipment is lost, please contact our customer service team immediately. We will assist you with filing a claim with the carrier and ensure that you receive a replacement or refund for the affected items.

Customer Responsibilities
It is your responsibility to provide accurate shipping information. Please ensure that your delivery address is correct before finalizing your order. If there is an error in the shipping address after your order has been placed, please contact us as soon as possible to make any necessary adjustments.

Contact Us
If you have any questions regarding shipping, please reach out to us at:

Address: 5504 Standing Oak Pl, Midlothian, Virginia
Phone Number: (804) 739-7318
Email: info@aurasonali.com