AURASONALI – Refund and Returns Policy

At AURASONALI, we understand the importance of being completely satisfied with your purchase. We want you to be confident in your decision to shop with us, so we have developed a clear and customer-friendly Refund and Returns Policy to ensure a smooth experience.

Return Period:
You have 30 days from the date of delivery to return any items purchased from AURASONALI. To qualify for a return, the item must be in its original condition, unused, and in the original packaging. We ask that all returns be made within this time frame to ensure eligibility for a refund.

Refund Process:
Once we receive the returned item, it will be inspected to ensure it meets our return requirements. If the item is in its original condition, a full refund will be issued to your original payment method within 7-10 business days. Please note that shipping costs are non-refundable.

How to Return:
To initiate a return, please contact us at info@aurasonali.com or call us at (804) 739-7318. Our customer service team will provide you with the necessary instructions and a return label to send the product back. Customers are responsible for return shipping costs unless the item is defective or damaged upon delivery.

Damaged or Defective Items:
If the item you receive is damaged or defective, please contact us immediately. We will arrange for a free return and provide you with a replacement or a full refund.

We are committed to making your shopping experience as seamless and enjoyable as possible. If you have any further questions or concerns regarding our Refund and Returns Policy, don’t hesitate to reach out.

Address: 5504 Standing Oak Pl, Midlothian, Virginia
Phone Number: (804) 739-7318
Email: info@aurasonali.com